REFUND POLICY

Due to the nature of beauty services, payments for services that have already been performed are generally non-refundable.

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If you are dissatisfied with a service or experience an unexpected issue, please contact Queen Julz Lashes & Brows as soon as possible so the concern can be assessed. Where appropriate, a corrective service, adjustment, or other resolution may be offered at our discretion based on the circumstances.

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Cancellation and no-show fees are non-refundable. Any approved monetary refund will be processed using the original payment method where possible and may be subject to the processing times of the applicable payment provider or financial institution.