PRIVACY POLICY

Queen Julz Lashes & Brows respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website, contact us, or interact with our online services.

By using this website, you acknowledge the practices described in this Privacy Policy.

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1. Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Name

• Email address

• Telephone number

• Information submitted through website contact forms

• Appointment or service inquiries

• Communications sent through WhatsApp, email, or social media

• Technical information relating to your use of our website

When you make an appointment through our booking provider, additional information may be collected directly by that provider.

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2. Appointment Information

Online appointment booking may be facilitated through Fresha, a third-party booking platform.

When you use Fresha to schedule an appointment, information such as your name, contact details, selected services, appointment details, and other information required to manage your booking may be collected and processed through Fresha.

Information submitted directly through Fresha is also subject to Fresha's own privacy policy and terms.

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3. How We Use Your Information

Personal information may be used to:

• Respond to inquiries

• Manage appointments and services

• Communicate appointment-related information

• Provide customer support

• Maintain appropriate client records

• Improve our website and customer experience

• Communicate important service or policy updates

• Comply with applicable legal or regulatory obligations

We will not use personal information for purposes that are incompatible with the reason it was collected unless permitted or required by law.

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4. Marketing Communications

Where permitted and where appropriate consent has been obtained, we may use contact information to communicate promotions, offers, service updates, or other marketing information.

You may request to stop receiving direct marketing communications at any time.

Transactional communications relating to an existing appointment or inquiry may still be sent when necessary.

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5. Website Hosting & Wix

This website is created and hosted using Wix.

Wix may process certain technical and usage information necessary to provide website hosting, security, analytics, and related functionality.

The processing of information by Wix is subject to Wix's applicable privacy practices and policies.

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6. Cookies & Website Analytics

Our website may use cookies and similar technologies to operate correctly, understand website usage, remember preferences, and improve the visitor experience.

Depending on the features enabled on the website, cookies may also be used for analytics or marketing purposes.

Where required, visitors may be provided with options to manage their cookie preferences.

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7. Third-Party Services

Our website may contain links to or integrations with third-party services, including:

• Fresha

• Wix

• Google Maps

• Google Analytics

• Instagram

• Facebook

• WhatsApp

These services may independently collect or process information when you interact with their features.

Queen Julz Lashes & Brows does not control the privacy practices of independent third-party platforms. We encourage visitors to review the applicable privacy policies of those services.

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8. Sharing Personal Information

We do not sell or rent your personal information.

Information may be shared with trusted service providers when reasonably necessary to operate our website, manage bookings, communicate with clients, or provide our services.

Information may also be disclosed where required by law, legal process, or a competent authority.

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9. Data Security

Reasonable measures are taken to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based system can guarantee absolute security.

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10. Data Retention

Personal information will generally be retained only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business records, resolving disputes, and meeting applicable legal obligations.

Third-party providers may apply their own retention periods to information processed through their platforms.

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11. Your Personal Information

Depending on applicable law and the circumstances, you may have rights regarding your personal information, including requesting access to or correction of information held about you.

You may also contact us if you have questions or concerns regarding how your personal information has been handled.

Requests can be made using the contact information available on our website.

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12. Children's Privacy

Our website is not specifically designed to collect personal information directly from children.

Where services are provided to minors, appropriate consent from a parent or legal guardian may be required where applicable.

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13. External Links

Our website may contain links to external websites or platforms. Queen Julz Lashes & Brows is not responsible for the content, security, or privacy practices of external websites.

Visitors should review the privacy policies of third-party websites before providing personal information.

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14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, third-party providers, or legal requirements.

The latest version will be made available on this website and identified by the updated revision date.

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15. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Queen Julz Lashes & Brows
Aruba

Telephone/WhatsApp: +2977430865